Refund policy

Welcome to Blossom Haven. We are committed to providing quality products and a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

We offer a 30-day return policy. You have 30 calendar days from the date of delivery to request a return.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be returned in the original packaging whenever possible.
Include all accessories, manuals, and included components.
Not show signs of misuse, damage, alteration, or excessive wear.

Certain items may not be eligible for return due to hygiene, safety, or customization reasons.

2. Free Returns

Blossom Haven offers free returns within 30 days of delivery for eligible products.

Customers must contact our support team before sending any item back. Unauthorized returns may not be accepted.

3. Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed to the original payment method used during checkout.

Refunds typically appear within 5–10 business days, depending on your financial institution.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:

Order number
Description of the issue
Clear photographs showing the problem

Upon verification, we will provide a replacement or full refund at no additional cost.

5. Order Cancellation

Orders may be canceled before shipment for a full refund.

If an order has already been processed or shipped, cancellation may no longer be possible and the order will be subject to the standard return procedure.